Practice Statistics Page
Please below an overview of activity at Priory Medical Centre in the relevant month:
Friends & Family
Friends & Family Indicator | 2023 Total | April 2023 | May 2023 | June 2023 | July 2023 | Aug 2023 | Sept 2023 | Oct 2023 |
---|---|---|---|---|---|---|---|---|
Rated their experience as either "very good" | 1,039 | 15 | 158 | 165 | 174 | 180 | 187 | 160 |
Rated their experience as "good" | 359 | 0 | 58 | 69 | 60 | 50 | 65 | 57 |
Rated their experience as "neither good nor poor" | 80 | 2 | 11 | 7 | 9 | 14 | 22 | 15 |
Rated their experience as "very poor" | 38 | 1 | 7 | 5 | 5 | 8 | 4 | 8 |
Rated their experience as "poor" | 31 | 0 | 3 | 6 | 7 | 6 | 4 | 5 |
Rated their experience as "don't know" | 7 | 0 | 2 | 2 | 1 | 1 | 0 | 1 |
Responses received | 1,554 | 18 | 239 | 254 | 256 | 259 | 282 | 246 |
Practice Statistics
Area | 2023 TOTAL | January 2023 | February 2023 | March 2023 | April 2023 | May 2023 | June 2023 | July 2023 | Aug 2023 | Sept 2023 | Oct 2023 |
---|---|---|---|---|---|---|---|---|---|---|---|
Registered Patients | N / A | 18,826 | 18,882 | 18,937 | 18,970 | 19,003 | 19,105 | 19,279 | 19,392 | 19,310 | 19,082 |
Telephone Calls Answered | 67,033 | 7,168 | 6,375 | 7,165 | 6,052 | 6,797 | 7,116 | 6,330 | 6,912 | 6,309 | 6,809 |
Phone Consultations | 48,330 | 5,741 | 5,205 | 5,563 | 4,016 | 4,916 | 5,124 | 4,915 | 4,488 | 4,030 | 4,332 |
Face to Face Consultations | 43,757 | 3,722 | 3,482 | 3,793 | 3,620 | 3,721 | 4,185 | 4,032 | 4,057 | 7,294 | 5,851 |
Home Visits Completed | 2,349 | 230 | 211 | 231 | 188 | 179 | 237 | 217 | 190 | 253 | 213 |
Total Appointments Completed | 94,173 | 9,693 | 8,898 | 9,587 | 7,665 | 8,821 | 9,546 | 9,164 | 8,735 | 11,577 | 10,396 |
DNA's | 2,140 | 187 | 198 | 212 | 161 | 204 | 234 | 231 | 209 | 245 | 259 |
Online Consultations Submitted | 11,396 | 877 | 831 | 988 | 968 | 1,205 | 1,109 | 1,219 | 1,467 | 1,492 | 1,240 |
Patient Documents Processed | 91,509 | 10,162 | 11,770 | 11,924 | 7,936 | 9,249 | 9,701 | 9,022 | 6,696 | 5,208 | 9,841 |