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Medical Receptionist / Patient Co-ordinator

Medical Receptionist / Patient Co-ordinator, Priory Medical Centre

Full Time / Part Time 

This role will receive, assist & direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. The role will also provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. This role will be a front of house role.

Morning shifts may start at 8.00am and afternoon shifts may end at 6.30pm. Please only apply if you can work these hours as you will have a mix of morning and afternoon shifts.

Main duties of the job

Job responsibilities:

Reception

  • Receiving patients consulting with members of practice team
  • Handing completed repeat prescriptions to patient and checking names and address.
  • Be able to cover all reception position as necessary
  • Process appointment requests for today future appointments from patients by telephone and in person.
  • Deal with visits requests

Administration

  • To have a thorough knowledge of all practice procedures.
  • To work in accordance of written protocols
  • Pulling/filing notes for surgeries and update as necessary
  • Filing post in medical records
  • Photocopy as requested
  • Registrations of new patients computer data entry and medical records.
  • Process patients change of address computer data and medical records (have knowledge of practice area.
  • Process repeat prescription request in accordance with practice guidelines.

Other Tasks

  • Clear rooms after surgeries
  • Ensure building security have thorough knowledge of doors/windows/alarm.
  • Any other tasks allocated by managers

Please apply at the following link:

Medical Receptionist / Patient Co-ordinator - Warwick CV34 - Indeed.com