Missed Appointments in April 2025: The Hidden Cost to the NHS

🏥 Missed Appointments in April 2025: The Hidden Cost to the NHS

At Priory Medical Centre, we are committed to providing high-quality care and ensuring that every patient gets timely access to the services they need. However, missed appointments — also known as DNAs (Did Not Attend) — continue to place unnecessary strain on the NHS.

📊 April 2025: By the Numbers

• ✅ 7,330 appointments were attended

• ❌ 2.16% (approx. 177) of appointments were missed

• 💷 Cost to the NHS: approx. £5,310

Each missed appointment represents lost time, a potential delay for another patient, and unnecessary financial strain. With each DNA costing the NHS around £30 on average, the impact quickly adds up.

🗓️ How You Can Help

If you’re unable to attend your appointment, please cancel as early as possible. This allows us to reallocate the slot to someone else who needs care.

You can cancel by:

• 📞 Calling 01926 293711

• 💻 Visiting: www.priorymed.nhs.uk/cancel-your-appointment

• 📱 Replying to your appointment reminder message

• 🚶 Speaking to us in person at reception

💙 Working Together for Better Care

We’re proud that 97.84% of our patients attended their appointments in April — thank you! With your continued support, we can reduce DNAs even further, protect vital NHS resources, and improve access for all.

Let’s work together to make every appointment count.
#DNAwareness #PrioryMedicalCentre #NHS