Cervical Screening Results – Now Sent via the NHS App

Cervical Screening Results – Now Sent via the NHS App

From September 2025, the NHS will start sending results from the NHS Cervical Screening Programme directly to patients through the NHS App.

What this means for you:

• If your cervical screening result is negative (normal), you will receive a secure message in your NHS App.

• You will also see an NHS App notification.

• If you don’t read the NHS App message within 72 hours, a letter will then be posted to you as a backup.

• If your result is abnormal, you will continue to receive a letter by post for the time being.

Why the change?

This follows the successful rollout of digital invitations and reminders in June 2025, where 9 out of 10 patients received their invitations digitally through the NHS App. Moving results into the App helps provide:

• Faster access to your results.

• Reduced reliance on post.

• Secure digital storage of your results in one place.

What you need to do:

• Please ensure you have the NHS App downloaded and installed on your phone or device.

• Make sure notifications are turned on, so you don’t miss important messages.

• You can download the NHS App here: www.nhs.uk/nhs-app/

• Guidance on how to setup the NHS ALl can be found here – https://priorymed.nhs.uk/wp-content/uploads/2025/03/NHS-App-Guidance-on-how-to-download-install-and-create-account-1-slide-per-page.pdf

Important notes:

• If you provide an alternative postal address, your result will still be sent via the NHS App first. If it isn’t read, only then will a letter be sent to your postal address.

• Once your result has been sent through the system, laboratories will not be able to prevent its delivery via the NHS App.

At Priory Medical Centre, our clinical team will also continue to remind patients about this change when they attend for their cervical screening.